Mehar Swaroop Pinnamaraju
Hello, I’m
I design and engineer things end to end.
What I do
Every month, agents on a platform I built hold millions of conversations. I’m not in any of them.
That’s the job. I build 
Breeze Buddy at 
Juspay. Its agents pick up the phone, answer the chat and reply on every channel, in more than ten languages, for large enterprises and hundreds of smaller businesses.
What I’ve built · AI agents · 01/05
AI agents that talk to customers on every channel.
Context and memory come first. One thread follows a customer from a call to a chat to the web, so the agent remembers what was said and acts on its own. A person steps in only when it matters.
What I’ve built · Agent harnesses · 02/05
AI can fill slides. I taught it to design them.
Podium is the harness I built around the agent. No templates. It asks first, invents a look from the subject, renders every slide, looks at it and fixes what’s off. One link to present and share. Teams across the company now build their decks on it.
What I’ve built · 03–05/05
Also shipped.
03 · Web design & build A product site made to be remembered, and still understood. I designed and built the site Breeze Buddy is sold from. I wanted it playful and unhurried, and still clear about what the product does. How I built it →
04 · Voice commerce A voice sidekick that runs an online store when you talk to it. A merchant talks, and the store does what they asked. How I built it →
05 · Shopify apps Shopify apps, and the framework that starts a new one in two minutes. I’ve built Shopify apps for payment customisation, address validation and cash-on-delivery management, and Nautilus, the internal framework that sets a new one up in two minutes. How I built it →
How I build things
Most problems are already solved. I start there.
- 01
Look first.
Most problems are already solved somewhere. I find what exists before I build what doesn’t.
- 02
Keep it simple.
I stick to the basics. The simplest thing that works usually wins, and I stop there.
- 03
Think like a human.
Map a problem to how people and nature already work, and the answer tends to show up.
- 04
Reason it through.
Why comes before how. If I can’t explain a decision plainly, I’m not ready to build it.
- 05
Start with the consumer.
I begin with the person who will use it and work back to the code, never the other way.
- 06
Build for impact.
Shipping isn’t the goal. I want to make things that change something for someone.
When I’m not working
Usually on a bike, in the water, or standing over a pot of biryani.
I’m training for a half Ironman next year, and I cook nearly everything I like to eat.
Say hello
Your turn.Building with voice, agents or real-time systems? Or you ride? Either way, I’d like to hear from you.